Terms of Use

Last updated: 2026-05-01

These Terms of Use (the "Terms") govern your use of the Allerwise mobile application (the "App") and the website at allerwise.app (the "Site"), provided by MOBILAPP Solutions d.o.o. ("we", "us"). By installing or using the App or the Site, you accept these Terms. If you do not accept them, do not use the App or the Site.

⚠️ Important — informational tool, not medical advice

Allerwise is an informational tool. It is not a medical device and not a substitute for reading the actual product packaging or for professional medical advice. Ingredient and allergen data come from the publicly available Open Food Facts database, which is community-edited and may be incomplete, outdated, or wrong. Always read the packaging before consumption. If you have a severe allergy, treat the App as a hint, never as the final word, and follow the guidance of your doctor.

1. Provider

MOBILAPP Solutions d.o.o.
Kralja Krešimira 53, 34000 Požega, Croatia
Email: dinko.mobilapp@gmail.com
Phone: +385 34 281 697
Director: Dinko Marinac
Operating since 24 October 2022.

2. License

We grant you a personal, non-exclusive, non-transferable, revocable license to install and use the App on devices you control, for personal, non-commercial use, subject to these Terms and the rules of the App Store or Google Play.

You may not: (a) reverse engineer, decompile, or attempt to extract source code, except to the extent permitted by mandatory law; (b) remove or alter any proprietary notices; (c) use the App to violate the rights of others or applicable law; (d) abuse the App's network requests in a way that harms Open Food Facts, our infrastructure, or third parties.

3. Subscriptions and purchases

The App offers an optional "Pro" subscription. Subscriptions are sold and billed by Apple (App Store) or Google (Google Play). Prices, taxes, currencies, billing cycles, and refund rules are set and enforced by the relevant store.

• Auto-renewal. Subscriptions renew automatically at the end of each billing period until cancelled.
• Cancellation. You can cancel at any time via your store account (App Store: Settings → your name → Subscriptions; Google Play: account → Payments & subscriptions → Subscriptions). Cancellation takes effect at the end of the current period.
• Refunds. Refunds are handled by Apple or Google according to their policies. We are not generally able to refund a store purchase ourselves.
• Restoring purchases. Use the "Restore" option on the paywall in the App.

4. Right of withdrawal

If you are a consumer in the EU/EEA, you have a 14-day right of withdrawal for distance contracts under Directive 2011/83/EU. By starting to use the Pro subscription immediately after purchase you expressly consent to immediate performance and acknowledge that you lose the right of withdrawal once performance has begun, in accordance with Article 16(m) of the Directive (digital content). Refund requests for store purchases must still be made through Apple or Google.

5. Open Food Facts

The App relies on data made available by the Open Food Facts community under the Open Database License (ODbL). We do not control, audit, or guarantee that data. We are not liable for inaccuracies, omissions, or harm resulting from reliance on it.

6. Acceptable use

You agree not to use the App or the Site to (a) impersonate others, (b) attempt to gain unauthorized access, (c) interfere with the operation of the App, the Site, or third-party services, or (d) use the service in violation of applicable law or these Terms.

7. Disclaimer of warranties

The App and the Site are provided "as is" and "as available", to the maximum extent permitted by law. We do not warrant that the App will be error-free, uninterrupted, accurate, or fit for any particular purpose, including making safe-to-eat decisions on your behalf. Mandatory consumer warranties under your local law are not affected.

8. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or exemplary damages, or for loss of profits, revenue, data, or goodwill, arising out of your use of the App or the Site. Our aggregate liability for direct damages is limited to the amount you paid us, if any, for the Pro subscription in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits liability for fraud, gross negligence, willful misconduct, death, or personal injury, or for any other liability that cannot be excluded by law.

9. Intellectual property

The App, the Site, and their content (other than third-party data such as Open Food Facts) are owned by MOBILAPP Solutions d.o.o. and protected by intellectual property law. Allerwise and the Allerwise logo are our trademarks. You may not use them without prior written permission, except for permissible references to the App.

10. Termination

You may stop using the App at any time. We may suspend or terminate access if you breach these Terms or applicable law, or if continued provision becomes commercially or technically infeasible. Sections 5–9, 12 and 13 survive termination.

11. Changes

We may update these Terms. The "Last updated" date at the top reflects the most recent revision. If a change is material, we will give reasonable notice in-app or via the Site. Continued use after the effective date constitutes acceptance.

12. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Croatia, without regard to conflict-of-laws rules. The competent court is the court at our seat in Požega, Croatia, subject to mandatory rules that grant a consumer the right to bring proceedings in their place of residence.

13. Online dispute resolution

Consumers in the EU may also use the European Commission's Online Dispute Resolution platform: ec.europa.eu/consumers/odr. We are not obligated to participate in dispute resolution proceedings before a consumer arbitration board.

14. Contact

Questions about these Terms? Write to dinko.mobilapp@gmail.com.